Online store regulations

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ONLINE STORE REGULATIONS IWONAPODLASINSKA.COM   TABLE OF CONTENTS:
  1. GENERAL PROVISIONS
  2. ELECTRONIC SERVICES IN THE ONLINE STORE
  3. CONDITIONS FOR CONCLUDING A SALE AGREEMENT
  4. METHODS AND TERMS OF PAYMENT FOR THE PRODUCT
  5. COST, METHODS AND DELIVERY TIME OF THE PRODUCT
  6. PRODUCT COMPLAINT
  7. EXTRAJUDICIAL METHODS OF SETTLING COMPLAINTS AND PURSUING CLAIMS, AS WELL AS RULES OF ACCESS TO THESE PROCEDURES
  8. THE RIGHT TO WITHDRAW FROM THE AGREEMENT
  9. RIGHT TO USE WORKS OF THE SELLER (LICENSE)
  10. PROVISIONS CONCERNING ENTREPRENEURS
  11. FINAL PROVISIONS
  12. SPECIMEN FORM OF WITHDRAWAL FROM THE CONTRACT
   

These Online Store Regulations have been prepared by the lawyers of the Prokonsumencki.pl website. The www.iwonapodlasinska.com Online Store cares for the rights of consumers. The consumer may not waive the rights conferred on him by the Act on Consumer Rights. The provisions of the contracts less favorable to the consumer than the provisions of the Consumer Rights Act are invalid, and in their place the provisions of the Consumer Rights Act shall apply. Therefore, the provisions of these Regulations are not intended to exclude or limit any consumer rights conferred on them by mandatory provisions of law, and any possible doubts should be explained for the benefit of the consumer. In the event of any non-compliance of the provisions of these Regulations with the above provisions, these provisions shall prevail and should be applied.

1.GENERAL PROVISIONS

 

1.1.        The online store available at the internet address www.iwonapodlasinska.com is run by IWONA PODLASIŃSKA running a business under the name 1. IWONA PODLASIŃSKA PARTNER OF A CIVIL COMPANY PRO-DETAN PROJECT OFFICE 2.PHOTOGRAPHS of IWONA PODLASIŃSKA entered into the Central Economic Activity and Information of the Republic of Poland. by the minister responsible for economy, with: address of the place of business and address for service: ul. Gustawa Morcinka 27B, 25-421 Kielce, NIP 6572472944, REGON 260465105, e-mail address: iwonapodlasinska@yahoo.pl, telephone number: 605 897 626.

1.2.        These Regulations are intended for both consumers and entrepreneurs using the Online Store, unless a given provision of the Regulations provides otherwise.

1.3.        The administrator of personal data processed in the Online Store in connection with the implementation of the provisions of these Regulations is the Seller. Personal data is processed for the purposes, for the period and based on the grounds and principles set out in the privacy policy published on the Online Store website. The privacy policy contains mainly rules regarding the processing of personal data by the Administrator in the Online Store, including the grounds, purposes and period of personal data processing and the rights of data subjects, as well as information on the use of cookies and analytical tools in the Online Store. Using the Online Store, including making purchases, is voluntary. Similarly, the provision of personal data by the Service Recipient or Customer using the Online Store is voluntary, subject to the exceptions indicated in the privacy policy (conclusion of the contract and statutory obligations of the Seller).

Definitions:  
  • WORKING DAY – one day from Monday to Friday, excluding public holidays.

 
  • REGISTRATION FORM – a form available in the Online Store that allows you to create an Account.
 
  • ORDER FORM – Electronic Service, an interactive form available in the Online Store that allows placing an Order, in particular by adding Products to the electronic basket and defining the terms of the Sales Agreement, including the method of delivery and payment.
  • CUSTOMER – (1) a natural person with full legal capacity, and in cases provided for by generally applicable regulations also a natural person with limited legal capacity; (2) legal person; or (3) an organizational unit without legal personality, which the law grants legal capacity – which has concluded or intends to conclude a Sales Agreement with the Seller.
  • CIVIL CODE – the Civil Code Act of 23 April 1964 (Journal of Laws 1964 No. 16, item 93, as amended).
  • ACCOUNT – Electronic Service, a collection of resources in the Service Provider’s ICT system marked with an individual name (login) and password provided by the Service Recipient, in which the data provided by the Service Recipient and information about Orders placed by him in the Online Store are collected.
  • NEWSLETTER – Electronic Service, electronic distribution service provided by the Service Provider via e-mail, which allows all Service Recipients using it to automatically receive from the Service Provider cyclical content of subsequent editions of the newsletter containing information about Products, news and promotions in the Online Store.
  • PRODUCT – digital content available in the Online Store which is the subject of the Sales Agreement between the Customer and the Seller.
  • REGULATIONS – these regulations of the Online Store.
  • ONLINE STORE – the Service Provider’s online store available at the Internet address: www.iwonapodlasinska.com.
  • SELLER; SERVICE PROVIDER – IWONA PODLASIŃSKA running a business under the name of 1. IWONA PODLASIŃSKA PARTNER OF A CIVIL COMPANY PRO-DETAN PROJECT OFFICE 2.PHOTOGRAPHS IWONA PODLASIŃSKA entered into the Central Register and Information on Economic Activity of the Republic of Poland, with the address of the competent Polish economy: business activity and address for service: ul. Gustawa Morcinka 27B, 25-421 Kielce, NIP 6572472944, REGON 260465105, e-mail address: iwonapodlasinska@yahoo.pl, telephone number: 605 897 626.
  • SALE AGREEMENT – a Product sales contract concluded or concluded between the Customer and the Seller via the Online Store.
  • ELECTRONIC SERVICE – a service provided electronically by the Service Provider to the Service Recipient via the Online Store.
  • SERVICE RECIPIENT – (1) a natural person with full legal capacity, and in the cases provided for by generally applicable regulations also a natural person with limited legal capacity; (2) legal person; or (3) an organizational unit without legal personality, which the law grants legal capacity – using or intending to use the Electronic Service.
  • CONSUMER RIGHTS ACT – the Act of May 30, 2014 on consumer rights (Journal of Laws of 2014, item 827, as amended).
  • ORDER – Customer’s declaration of intent submitted via the Order Form and aimed directly at concluding a Product Sales Agreement with the Seller.NEWSLETTER – Usługa Elektroniczna, elektroniczna usługa dystrybucyjna świadczona przez Usługodawcę za pośrednictwem poczty elektronicznej e-mail, która umożliwia wszystkim korzystającym z niej Usługobiorcom automatyczne otrzymywanie od Usługodawcy cyklicznych treści kolejnych edycji newslettera zawierającego informacje o Produktach, nowościach i promocjach w Sklepie Internetowym.
  • PRODUCT – digital content available in the Online Store which is the subject of the Sales Agreement between the Customer and the Seller.
  • REGULATIONS – these regulations of the Online Store.
  • ONLINE STORE – the Service Provider’s online store available at the Internet address: iwonapodlasinska.com.
  • SELLER; SERVICE PROVIDER – IWONA PODLASIŃSKA running a business under the name of 1. IWONA PODLASIŃSKA PARTNER OF A CIVIL COMPANY PRO-DETAN PROJECT OFFICE 2.PHOTOGRAPHS IWONA PODLASIŃSKA entered into the Central Register and Information on Economic Activity of the Republic of Poland, with the address of the competent Polish economy: business activity and address for service: ul. Gustawa Morcinka 27B, 25-421 Kielce, NIP 6572472944, REGON 260465105, e-mail address: iwonapodlasinska@yahoo.pl, telephone number: 605 897 626.
  • SALE AGREEMENT – a Product sales contract concluded or concluded between the Customer and the Seller via the Online Store.
  • ELECTRONIC SERVICE – a service provided electronically by the Service Provider to the Service Recipient via the Online Store.
  • SERVICE RECIPIENT – (1) a natural person with full legal capacity, and in the cases provided for by generally applicable regulations also a natural person with limited legal capacity; (2) legal person; or (3) an organizational unit without legal personality, which the law grants legal capacity – using or intending to use the Electronic Service.
  • CONSUMER RIGHTS ACT – the Act of May 30, 2014 on consumer rights (Journal of Laws of 2014, item 827, as amended).
  • ORDER – Customer’s declaration of intent submitted via the Order Form and aimed directly at concluding a Product Sales Agreement with the Seller.

2.     ELECTRONIC SERVICES IN THE ONLINE STORE

The following Electronic Services are available in the Online Store: Account, Order Form and Newsletter.  

2.1.        Account – using the Account is possible after completing two consecutive steps by the Service Recipient – (1) completing the Registration Form, (2) clicking the “Register” field. In the Registration Form, it is necessary for the Service Recipient to provide the following Service Recipient’s data: e-mail address and password. An account can also be created by selecting the appropriate checkbox when placing the Order – the account is created at the time of placing the Order.Usługa Elektroniczna Konto świadczona jest nieodpłatnie przez czas nieoznaczony. Usługobiorca ma możliwość, w każdej chwili i bez podania przyczyny, usunięcia Konta (rezygnacji z Konta) poprzez wysłanie stosownego żądania do Usługodawcy, w szczególności za pośrednictwem poczty elektronicznej na adres: iwonapodlasinska@yahoo.pl lub też pisemnie na adres: ul. Gustawa Morcinka 27B, 25-421 Kielce.

  • Order Form – the use of the Order Form begins when the Customer adds the first Product to the electronic basket in the Online Store. Placing an Order takes place after the Customer has completed two consecutive steps – (1) after completing the Order Form and (2) clicking on the “Buy and pay” field on the Online Store website after completing the Order Form – until then it is possible to modify the entered data (in for this purpose, follow the displayed messages and information available on the Online Store website). In the Order Form, it is necessary for the Customer to provide the following data regarding the Customer: name and surname / company name, address (street, house / flat number, zip code, city, country), e-mail address, contact telephone number and data regarding the Sales Agreement: Product (s), quantity of the Product (s), place and method of delivery of the Product (s), method of payment. In the case of customers who are not consumers, it is also necessary to provide the company name and tax identification number.

2.2.        The Electronic Service Order Form is provided free of charge and is of a one-off nature and ends when the Order is placed through it or when the Customer stops placing the Order through it.

2.3.        Newsletter – you can subscribe to the Newsletter by selecting the appropriate checkbox when creating an Account and placing an Order – upon creating an Account or placing an Order, the Service Recipient is subscribed to the Newsletter.

2.4.        The Newsletter Electronic Service is provided free of charge for an indefinite period. The Service Recipient may, at any time and without giving any reason, unsubscribe from the Newsletter (resign from the Newsletter) by sending a relevant request to the Service Provider, in particular via e-mail to the following address: iwonapodlasinska@yahoo.pl or in writing to the following address: ul. Gustaw Morcinka 27B, 25-421 Kielce.

2.5.        Technical requirements necessary for cooperation with the ICT system used by the Service Provider: (1) a computer, laptop or other multimedia device with Internet access; (2) access to electronic mail; (3) up-to-date web browser: Mozilla Firefox; Internet Explorer; Opera; Google Chrome; Safari or Microsoft Edge; (4) the recommended minimum screen resolution: 1024×768; (5) enabling cookies and Javascript support in the web browser.

2.6.        The Service Recipient is obliged to use the Online Store in a manner consistent with the law and morality, with respect for the personal rights and copyrights and intellectual property of the Service Provider and third parties. The Service Recipient is obliged to enter data consistent with the facts. The Service Recipient is prohibited from providing illegal content.

2.7.         The complaint procedure for Electronic Services:

2.8.        Complaints related to the provision of Electronic Services by the Service Provider and other complaints related to the operation of the Online Store (excluding the Product complaint procedure, which is indicated in point 6 of the Regulations), the Customer may submit, for example:

  • in writing to the following address: ul. Gustaw Morcinka 27B, 25-421 Kielce;
  • in electronic form via e-mail to the following address: iwonapodlasinska@yahoo.pl.

2.9.        It is recommended that the Service Recipient provide in the complaint description: (1) information and circumstances regarding the subject of the complaint, in particular the type and date of the occurrence of irregularities; (2) the Service Recipient’s requests; and (3) contact details of the person submitting the complaint – this will facilitate and speed up the consideration of the complaint by the Service Provider. The requirements specified in the preceding sentence are only recommendations

3.     A COMPLAINT FROM THE SERVICE PROVIDER WILL BE COMPLETED IMMEDIATELY, NOT LATER THAN 14 CALENDAR DAYS FROM THE DATE OF SUBMITTING IT.

4.     CONDITIONS FOR CONCLUDING A SALE AGREEMENT

4.1.        The conclusion of the Sales Agreement between the Customer and the Seller takes place after the Customer has placed an Order using the Order Form in the Online Store in accordance with point 2.1.2 of the Regulations.

4.2.         The Product price shown on the Online Store website is given in Polish zlotys and includes taxes. The total price including taxes of the Product being the subject of the Order, as well as delivery costs (including charges for transport, delivery and postal services) and other costs, and if the amount of these fees cannot be determined – the Customer is informed about the obligation to pay them. on the website of the Online Store when placing an Order, including when the Customer expresses his will to be bound by the Sales Agreement.

4.3.         The procedure for concluding a Sales Agreement in the Online Store using the Order Form

4.4.        The conclusion of the Sales Agreement between the Customer and the Seller takes place after the Customer has placed an Order in the Online Store in accordance with point 2.1.2 of the Regulations.

After placing the Order, the Seller immediately confirms its receipt and at the same time accepts the Order for execution. Confirmation of receipt of the Order and its acceptance for implementation takes place by sending the Customer an appropriate e-mail to the Customer’s e-mail address provided when placing the Order, which contains at least the Seller’s declaration of receipt of the Order and its acceptance for implementation and confirmation of the conclusion of the Sales Agreement. Upon receipt of the above e-mail by the Customer, a Sales Agreement is concluded between the Customer and the Seller.

4.5.        Consolidation, security and making available to the Customer the content of the concluded Sales Agreement takes place by (1) providing these Regulations on the Online Store website and (2) sending the Customer the e-mail message referred to in point 3.3.2. Of the Regulations. The content of the Sales Agreement is additionally recorded and secured in the IT system of the Seller’s Online Store.

5.     METHODS AND DEADLINES OF PAYMENT FOR THE PRODUCT

5.1.        The Seller provides the Customer with the following payment methods under the Sales Agreement:

  • Payment by bank transfer to the Seller’s bank account.
  • Electronic payments and card payments via Tpay.com and PayPal.com – possible current payment methods are specified on the Online Store website in the information tab on payment methods and on the tpay.com and paypal.com websites.
  • Settlements of transactions with electronic payments and payment cards are carried out in accordance with the Customer’s choice via Tpay.com and PayPal.com. The service of electronic payments and payment cards is provided by:
  • com – PayPal (Europe) S.a r.l. & Cie, S.C.A., 5th floor 22-24 Boulevard Royal, L-2449, Luxembourg..
  • com – the company Krajowy Integrator Płatności Spółka Akcyjna (formerly Brachia Sp. J.) with its registered office in Poznań (registered office address: Św. Marcin 73/6, 61-808 Poznań), entered into the Register of Entrepreneurs of the National Court Register under number 0000412357, registration files kept by the District Court Poznań – Nowe Miasto i Wilda in Poznań, share capital in the amount of PLN 4,798,500.00 fully paid up, NIP: 7773061579.

5.2.        Date of payment:

  • If the Customer selects payment by bank transfer, electronic payment or payment by credit card, the Customer is obliged to make the payment immediately after the conclusion of the Sales Agreement.

6.      COST, METHODS AND DELIVERY TIME OF THE PRODUCT

6.1.        The delivery of the Product to the Customer is free of charge, unless the Sales Agreement provides otherwise.

6.2.        The Seller provides the Customer with the following Product delivery methods:

  • Electronic delivery.
  • Electronic delivery may consist in (1) sending the Customer to the e-mail address indicated by the Customer when placing the Product Order in the form of a computer file or (2) providing the Customer with a unique Internet link (URL address) enabling the Customer to download and save the Product in the memory of the Customer’s end device. In the latter case, the Seller ensures the correct operation of the URL for a period of 30 days from the date of making it available.

6.3.        The date of delivery of the Product to the Customer is up to 3 Business Days, unless a shorter period is specified in the description of the Product or when placing the Order. In the case of Products with different delivery times, the delivery date is the longest given date, which, however, may not exceed 3 Business Days. The start of the period for delivery of the Product to the Customer is counted as follows:

  • If the Customer chooses the method of payment by bank transfer, electronic payment or payment card – from the date of crediting the Seller’s bank account or settlement account.

7.     PRODUCT COMPLAINT

7.1.        The basis and scope of the Seller’s liability towards the Customer, if the sold Product has a physical or legal defect (warranty), are defined by generally applicable laws, in particular in the Civil Code (including Articles 556-576 of the Civil Code).

7.2.        The Seller is obliged to provide the Customer with a Product without defects.

7.3.        The complaint may be submitted by the customer, for example:

  • in writing to the following address: ul. Gustaw Morcinka 27B, 25-421 Kielce;
  • in electronic form via e-mail to the following address: iwonapodlasinska@yahoo.pl.

7.4.        It is recommended that the Customer provide in the description of the complaint: (1) information and circumstances regarding the subject of the complaint, in particular the type and date of the defect; (2) demand a method of bringing the Product into compliance with the Sales Agreement or a declaration of price reduction or withdrawal from the Sales Agreement; and (3) contact details of the person submitting the complaint – this will facilitate and accelerate the consideration of the complaint by the Seller. The requirements set out in the preceding sentence are only recommendations and do not affect the effectiveness of complaints submitted without the recommended description of the complaint.

7.5.        The Seller will respond to the Customer’s complaint immediately, no later than within 14 calendar days from the date of its submission. If the Customer who is a consumer, exercising the rights under the warranty, requested replacement of the item or removal of the defect, or submitted a price reduction statement, specifying the amount by which the price is to be reduced, and the Seller did not respond to this request within 14 calendar days, it is considered that he considered this request justified.

7.6.        Pursuant to Art. 558 § 1 of the Civil Code, the Seller’s liability under the warranty for the Product towards the Customer who is not a consumer is excluded.

8.     EXTRAJUDICIAL METHODS OF SETTLING COMPLAINTS AND PURSUING CLAIMS, AS WELL AS RULES OF ACCESS TO THESE PROCEDURES

8.1.        Detailed information on the possibility for the Customer who is a consumer to use out-of-court complaint and redress methods and the rules of access to these procedures are available on the website of the Office of Competition and Consumer Protection at: https://uokik.gov.pl/pozasadowe_rozwiazywanie_sporow_konsumenckich.php.

8.2.        There is also a contact point at the President of the Office of Competition and Consumer Protection (phone: 22 55 60 333, email: kontakt.adr@uokik.gov.pl or a written address: Pl. Powstańców Warszawy 1, 00-030 Warsaw), whose task is inter alia, providing assistance to consumers in matters relating to out-of-court resolution of consumer disputes.

8.3.         The consumer has the following exemplary possibilities of using out-of-court complaint and redress procedures: (1) application for dispute resolution to a permanent consumer arbitration court (more information at: http://www.spsk.wiih.org.pl/); (2) an application for an out-of-court dispute resolution to the provincial inspector of the Trade Inspection (more information on the website of the inspector competent for the place of business activity by the Seller); and (3) assistance of a poviat (municipal) consumer ombudsman or a social organization whose statutory tasks include consumer protection (including the Consumer Federation, Association of Polish Consumers). Advice is provided, inter alia, by e-mail at bilety@dlakonsumentow.pl and at the consumer helpline number 801 440 220 (the helpline is open on Working Days, from 8:00 to 18:00, connection fee according to the operator’s tariff).

8.4.        At the address http://ec.europa.eu/consumers/odr, there is an online platform for resolving disputes between consumers and entrepreneurs at the EU level (ODR platform). The ODR platform is an interactive and multilingual website with a one-stop shop for consumers and entrepreneurs seeking out-of-court settlement of a dispute regarding contractual obligations arising from an online sales contract or a contract for the provision of services (more information on the website of the platform itself or at the website of the Office of Competition and Consumer Protection : https://uokik.gov.pl/spory_konsumenckie_faq_platforma_odr.php).

9.     RIGHT TO WITHDRAW FROM THE AGREEMENT

9.1.        The right to withdraw from a distance contract is not available to the consumer, among others in relation to contracts for the delivery of Products sold as digital content that are not recorded on a tangible medium, if the performance began with the consumer’s express consent before the deadline to withdraw from the contract and after informing the Seller about the loss of the right to withdraw from the contract.

9.2.        Subject to point 8.1 of the Regulations, a consumer who has concluded a distance contract may, within 14 calendar days, withdraw from it without giving a reason and without incurring costs (except for direct costs of returning items). To meet the deadline, it is enough to send a statement before its expiry. The declaration of withdrawal from the contract may be submitted, for example:

  • in writing to the following address: ul. Gustaw Morcinka 27B, 25-421 Kielce;
  • in electronic form via e-mail to the following address: iwonapodlasinska@yahoo.pl.
  • An exemplary model withdrawal form is included in Annex 2 to the Consumer Rights Act. The consumer may use the form template, but it is not obligatory.

9.3.         The period for withdrawal from the contract begins:

  • for a contract in the performance of which the Seller issues the Product, being obliged to transfer its ownership (e.g. a Sales Agreement) – from taking the Product into possession by the consumer or a third party indicated by him, and in the case of a contract which: (1) covers many Products, which are delivered separately, in batches or in parts – from taking possession of the last Product, batch or part or (2) consists in the regular delivery of Products for a specified period – from taking possession of the first of the Products;
  • for other contracts – from the date of conclusion of the contract.

9.4.        In the event of withdrawal from a distance contract, the contract is considered void.

9.5.         The seller is obliged to immediately, no later than within 14 calendar days from the date of receipt of the consumer’s statement on withdrawal from the contract, return to the consumer all payments made by him. The seller shall refund the payment using the same method of payment as used by the consumer, unless the consumer has expressly agreed to a different method of return, which does not involve any costs for him.

9.6.        The provisions regarding the consumer contained in this point 8 of the Regulations shall apply from January 1, 2021 and for contracts concluded from that date also to the Service Recipient or the Customer who is a natural person concluding a contract directly related to his business, if the content of this contract indicates that that it does not have a professional character for this person, resulting in particular from the subject of the business activity performed by him, made available on the basis of the provisions on the Central Register and Information on Economic Activity.

10.  RIGHT TO USE WORKS OF THE SELLER (LICENSE)

10.1.      This section of the Regulations applies to Products that constitute a work within the meaning of the Copyright Law and are therefore subject to copyright protection and to which the Seller is entitled to proprietary copyrights.

10.2.      The following provisions of the Regulations are intended to define the rules for granting a license to the Customer by the Seller for Products protected by Copyright Law, to the extent necessary for the Customer to use the Product.

10.3.     The Customer’s use of a Product that is a work within the meaning of the Copyright Law and is therefore subject to copyright protection is possible only for non-profit purposes, for the Customer’s own use, to the extent specified in these Regulations and the provisions of the Copyright Law.

10.4.     To the extent permitted by generally applicable provisions, including in particular the Copyright Law and the regulation on fair use, the Customer is not entitled to make the Product available to third parties and to use it for commercial purposes.

10.5.      At the time of payment, the Seller grants the Customer a non-exclusive, non-transferable, non-transferable and without the right to sub-license (including without the right to authorize other persons to use the content within the scope of the granted license) a license to use the Product, including the right to use proprietary copyrights, without limitation every territory and time, in the following fields of use: (1) multiple downloads of the Product and its digital storage in computer memory; (2) permanent or temporary reproduction of the Product in whole or in part, using digital technology, to the extent that it is necessary to reproduce it in order to display, reproduce or store the Product; (3) the permanent or temporary display, reproduction or storage of the Product by means of a digital technique. All rights, apart from the above, not expressly granted to the Customer are reserved by the Seller, in particular the Customer is not entitled to (1) distribute the Product, including rental of the Product or its copy; (2) sublicense the Product (including the right to authorize other people to use the Product and (3) to market the Product, including lending or renting it.

11.   PROVISIONS CONCERNING ENTREPRENEURS

11.1.      This point 10 of the Regulations and all provisions contained therein are addressed and thus bind only the Customer or Service Recipient who is not a consumer, and from January 1, 2021 and for contracts concluded from that day not also a natural person concluding a contract directly related to its activity economic, when the content of this contract shows that it does not have a professional nature for that person, resulting in particular from the subject of the business activity performed by him, made available on the basis of the provisions on the Central Register and Information on Economic Activity.

11.2.      The Seller has the right to withdraw from the Sales Agreement within 14 calendar days from the date of its conclusion. Withdrawal from the Sales Agreement in this case may take place without giving a reason and does not give rise to any claims on the part of the Customer against the Seller.

11.3.     The Seller has the right to limit the available payment methods, including requiring prepayment in whole or in part, regardless of the method of payment chosen by the Customer and the fact of concluding the Sales Agreement.

11.4.     The Service Provider may terminate the contract for the provision of Electronic Services with immediate effect and without giving reasons by sending the Service Recipient an appropriate statement.

11.5.      The liability of the Service Provider / Seller towards the Service Recipient / Customer, regardless of its legal basis, is limited – both as part of a single claim, as well as for all claims in total – up to the amount of the price paid and delivery costs under the Sales Agreement, but no more than up to the amount of one thousand zlotys. The amount limitation referred to in the preceding sentence applies to all claims directed by the Service Recipient / Customer against the Service Provider / Seller, including in the absence of a Sales Agreement or not related to the Sales Agreement. The Service Provider / Seller is liable to the Service Recipient / Customer only for typical damages predictable at the time of concluding the contract and is not liable for lost profits. The seller is also not responsible for delay in transporting the shipment.

11.6.      Any disputes arising between the Seller / Service Provider and the Customer / Service Recipient shall be submitted to the court having jurisdiction over the seat of the Seller / Service Provider.

12.   FINAL PROVISIONS

12.1.     Agreements concluded via the Online Store are concluded in Polish.

12.2.     Changing the Regulations:

  • The Service Provider reserves the right to amend the Regulations for important reasons, that is: changes in the law; changes in payment and delivery methods – to the extent to which these changes affect the implementation of the provisions of these Regulations.
  • In the event of concluding continuous contracts on the basis of these Regulations (e.g. provision of Electronic Services – Account), the amended Regulations bind the Service Recipient if the requirements specified in art. 384 and 384 [1] of the Civil Code, that is, the Service Recipient has been properly informed about the changes and has not terminated the contract within 15 calendar days from the date of notification. In the event that the amendment to the Regulations results in the introduction of any new fees or an increase in the existing fees, the Service Recipient has the right to withdraw from the contract.
  • In the event of concluding contracts of a different nature than continuous contracts (e.g. Sales Agreement) on the basis of these Regulations, amendments to the Regulations will not in any way infringe the rights acquired by the Customers / Customers before the effective date of amendments to the Regulations, in particular amendments to the Regulations will not affect Orders already placed or placed and Sales Agreements concluded, implemented or performed.

12.3.     In matters not covered by these Regulations, generally applicable provisions of Polish law shall apply, in particular: the Civil Code; the Act on the provision of electronic services of July 18, 2002 (Journal of Laws 2002 No. 144, item 1204, as amended); The Consumer Rights Act; and other relevant provisions of generally applicable law.

12.4.     These Regulations do not exclude the provisions in force in the country of habitual residence of the consumer concluding a contract with the Service Provider / Seller, which cannot be excluded by agreement. In this case, the Service Provider / Seller guarantees the consumer the protection granted to him on the basis of provisions that cannot be excluded by agreement.

TEMPLATE FORM OF WITHDRAWAL FROM THE CONTRACT (ANNEX NUMBER 2 TO THE ACT ON CONSUMER RIGHTS) (This form should be completed and returned only if you wish to withdraw from the contract) – Recipient: 1.IWONA PODLASIŃSKA PARTNER OF A CIVIL COMPANY PRO-DETAN PROJECT OFFICE 2.PHOTOGRAPHS IWONA PODLASIŃSKA
  1. Gustaw Morcinka 27B, 25-421 Kielce
iwonapodlasinska.com iwonapodlasinska@yahoo.pl – I / We (*) hereby inform / inform (*) about my / our withdrawal from the contract of sale of the following items (*) contract for the supply of the following items (*) contract for specific work consisting in the performance of the following items (*) / for the provision of the following service (*)   – Date of conclusion of the contract (*) / receipt (*) – Name and surname of the consumer (s) – Address of the consumer (s) – Signature of the consumer (s) (only if the form is sent in paper version) – Date (*) Delete as appropriate.